when you don't know where to start

access is a right ...not a privilege

Feeling left out or excluded sucks with a capital S!
It would be terrific if we could come together and sing Kumbayah and magically melt away physical and attitudinal barriers that discriminate, alienate, and irritate.
Barriers are often unintentional and once we know better, then, we feel compelled to do better.

Access by definition means – a right of entry, or, as I like to say, “me too”.
It’s interesting to note that standards known as “Universal Design” began as early as the 1950s and yet, they are still not widely understood and seldom included in building projects and planning.

In a nutshell, Universal Design involves the design of products, environments, and communication to be usable by all people, to the greatest extent possible, without adaptation or specialized design.

As a consultant I help in 2 ways

Access Planning

This is where I teach about the ins and outs of Universal Design and accessibility, and help people solve access related problems cost-effectively.

Customer Service Training

This is where I design a company or organizational access training to ensure disability inclusion is woven into customer service representation and the work place.

Inquiries Welcome

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Help lessen my spam by emailing me directly:
susan @ susanwheelerhall (dot) com

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